Reassigning an approval

Sometimes an approval needs to move to a different person — for example, when the configured approver role has nobody assigned to it and the request is stuck.

1. Approvals — Open the Approvals group in the menu.
2. Inbox — Then choose Inbox.

What you can do today

The Approvals → Inbox screen does not have a button to hand an approval to a specific person. What it does instead, for HR admins and admins, is surface the stuck requests so they can be acted on:

1. Open Approvals → Inbox from the left menu.
2. If a request's approval level couldn't be matched to anyone (for example, the workflow points to a role that no one currently holds), it still appears in the inbox for HR admins and admins.
3. From there you can approve or reject it directly — see Approving and rejecting a request — so the request doesn't stall.

To change who normally approves a given type of request, edit the relevant flow on the Approvals → Workflows page — see Approval workflows.

Note

The Approvals inbox offers view, approve and reject. There is no per-row reassign control on this screen, even though a "reassign approvals" permission exists.