Submitting an expense
Use the Submit Expense form to create an expense claim for reimbursement. One claim can contain several items. Open it from Self-Service > Expenses > Submit Expense, or from the Submit Expense button on the My Expenses screen.
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Expenses — Open the Expenses group in the menu.
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Submit Expense — Then choose Submit Expense.
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Expense Type — Pick the kind of expense you are claiming.
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Expense Date — When the expense happened.
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Amount — How much you spent.
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Submit Expense — Send it for approval.
Steps
- Go to Self-Service > Expenses > Submit Expense.
- Choose the Expense Date (must be today or earlier).
- Optionally add Notes for the whole claim.
- For each item under Expense Items:
- Pick an Expense Type. Some types show a maximum amount underneath. Distance-based types are labelled (Auto) — see Travel-expense claims.
- Enter the Amount. For most types this is required; for distance-based types the amount is calculated for you.
- Optionally add Notes for the item.
- Attach a Receipt (image or PDF). For some expense types a receipt is required, shown with a red asterisk.
- Click Add Item to add more items, or the trash button on an item to remove it. The running Total is shown near the top.
- Click Submit Expense. You'll be taken back to the My Expenses list, where the claim appears with a Pending status.
What you'll see
- The Total at the top of the form adds up the amounts of all items.
- If your organisation has expense guidelines or policies, they're shown on the My Expenses screen under Expense Guidelines & Policies.
Troubleshooting
- "Amount is required" / "Expense type is required" / "Receipt is required for this expense type" — Fill in the missing field on that item.
- "A travel (distance-based) expense request already exists for [date]. Only one travel expense is allowed per day." — You already have a travel item for that date on another claim. Use that one or pick a different date.
- Messages about amounts exceeding a policy limit come from your organisation's expense rules — adjust the amount or check with the team that handles expenses.