Your first login

The first time you open Open Core HR, you sign in with your work email address and the temporary password your HR or IT team gave you. After you're in, change the temporary password to one only you know (see Changing your password).

Steps

1. Open the Open Core HR sign-in page in your web browser.
2. In the Email field, enter your company email address. This is your username.
3. In the Password field, enter the temporary password HR gave you. You can tap the eye icon in the field to show what you typed.
4. If you're on your own device, you can tick Remember me so you don't have to type your email next time.
5. Select Sign in.

What you'll see

After you sign in, Open Core HR opens to the area your role uses — either the workspace (for HR, managers, and admins) or the Self-Service portal (for everyone else). Some accounts can switch between the two; see Finding your way around.

Troubleshooting

• "Invalid username or password" — Check that you typed your work email address exactly, with no extra spaces. If it still doesn't work, ask HR to confirm your email address and reset your temporary password.
• "Your account is not active" — Your account hasn't been activated yet, or has been paused. Contact HR.
• You've lost the temporary password — HR can reset it for you and send you a new one.