Your loans

The My Loans screen (under Self-Service in the left menu) shows your loan applications and the loans you currently hold.

1. My Loans — Open My Loans from the menu.

2. Apply for Loan — Click Apply for Loan at the top right of the page.

3. Amount — How much you’d like to borrow.

4. Tenure — How many months you want to repay it over (1–60).

5. Start Date — When you’d like the loan to start.

6. Purpose — A short reason for the loan.

7. Submit Application — Send it for approval.

What you'll see

A table with these columns:

• Loan Number — the reference number for the loan.
• Amount — the loan amount.
• Tenure — the repayment period in months.
• EMI — the monthly instalment.
• Outstanding — the amount still to be repaid.
• Status — Pending, Approved, Active, Completed, Rejected, or Cancelled.
• Start Date — when the loan starts.
• End Date — when the loan ends, once known.
• Actions — a button to view the repayment schedule, and (for a Pending request) a button to cancel it.

Steps

1. Open My Loans from the Self-Service menu.
2. Use the search box to find a loan.
3. Click the eye icon in the Actions column to view the loan's details and repayment schedule — see A loan's details.

Applying for a loan

1. On the My Loans screen, click Apply for Loan. A panel slides in from the right.
2. Enter the Amount and Tenure (months) (1–60). An estimated monthly EMI is shown.
3. Pick a Start Date.
4. Optionally add a Purpose and Notes.
5. Optionally add up to five Security Deposits / Supporting Documents entries. For each entry choose a Type (Supporting Document, Blank Cheque, Post-Dated Cheque, or Other); for cheque types, enter the Cheque Number and Bank Name. You can attach a file (PDF, JPG, or PNG) and add notes.
6. Click Submit Application. The request is sent for approval and appears in your list with status Pending.

Cancelling a pending request

1. In the Actions column of a Pending loan, click the cancel (X) icon.
2. Confirm in the dialog. The request is retracted and the approval workflow stops. You can submit a new request afterwards.