Messages, reactions and files

Send text messages, react with an emoji, share files and images, and forward a message to another chat.

Availability

This area may not be turned on for your company yet. If you don't see it in your menu, it isn't enabled — check with your HR or IT team.

Sending a message

1. Open the conversation.
2. Type in the message box at the bottom ("Type a message...").
3. Press Enter to send. To start a new line instead of sending, press Shift+Enter.

A tick appears next to your sent message; it changes once the other person has read it. You'll also see a "is typing" indicator when someone in the chat is typing.

Reacting to a message

1. Hover over the message.
2. Select the menu button (the three dots) that appears next to it.
3. Pick an emoji from the row at the top of the menu. Your reaction appears under the message; pick a different emoji to change it.

Sharing a file or image

1. Select the paperclip button to the left of the message box.
2. Choose Image, Video, or File, then pick the file from your device.
3. The file uploads and is sent to the chat. You can also drag a file onto the message area, or paste an image you've copied.

To view an image someone sent, select it — it opens full size, with a button to download it. Press Escape or select the x to close it. Other file types show as a card you can select to download.

Forwarding a message

1. Hover over the message and select its menu button (the three dots).
2. Choose Forward.
3. In Search chats..., find the chat you want to send it to and select it. The message is forwarded.

Other actions

• Copy — on a text message, the menu has a Copy option to copy its text.
• Delete — on your own messages, the menu has Delete. You're asked to confirm; deletion can't be undone.