Creating a task
You can create a task and assign it to another person from the Tasks screen. The task you create appears under the Assigned by Me tab.
-
Tasks — Open Tasks from the menu.
-
Create Task — Click Create Task at the top right of the page.
-
Task Name — Give the task a short, clear name.
-
Assign To — Pick the person to assign the task to.
-
Priority — Low, medium, high — the assignee sees this in their list.
-
Due Date — When the task is due.
-
Create Task — Save the task — the assignee sees it in their My Tasks list.
Steps
- Open Tasks from the Self-Service menu.
- Click Create Task. A panel titled Create New Task slides in from the right.
- Fill in the fields:
- Task Name (required) — a short name for the task.
- Assign To (required) — search for and select the person to assign the task to. You cannot assign a task to yourself.
- Priority (required) — Low, Medium, or High (defaults to Medium).
- Due Date (required) — when the task is due. Must be today or later.
- Due Time — an optional time of day.
- Recurring — Never, Daily, Weekly, or Monthly. Choose anything other than Never to make the task repeat.
- Recurring End Date (required when recurring) — the last date the task should repeat.
- Requires attachment before completion — turn this on if the assignee must upload a document before they can mark the task complete.
- Notes / Description — optional notes for the assignee.
- Voice Description — an optional audio file (MP3, WAV, M4A, or AAC, up to 10 MB).
- Click Create Task.
What you'll see
A confirmation appears and the new task shows up under the Assigned by Me tab. If you set the task to recur, the individual occurrences are created automatically.
Tips
- To cancel without creating the task, click Cancel or close the panel.
- The assignee tracks the task from their My Tasks tab — see Your tasks.