Creating a loan
A loan starts as a request: the employee applies for it from the self-service portal, and you take over from there to approve and disburse it. The admin All Loans page does not have a "new loan" button — loans always begin as an employee application.
- Loan Management — Open the Loan Management group in the menu.
- All Loans — Then choose All Loans.
How a loan is created
- The employee opens My loans in the self-service portal and chooses Apply for Loan.
- They fill in the request:
- Amount — the amount they want to borrow.
- Tenure (months) — how many months to repay over (1 to 60).
- Start Date — when the repayments should begin.
- Purpose — the reason for the loan (optional).
- Notes — any extra detail (optional).
- Security Deposits / Supporting Documents — optionally, one or more entries. Each entry has a type (Supporting Document, Blank Cheque, Post-Dated Cheque or Other); cheque entries need a cheque number and bank name, and any entry can include an uploaded file.
- When they submit, the request enters your organization's approval workflow and appears in Loan Management > All Loans with the status Pending.
Your part
- Review the application in the Approvals inbox and approve or reject it. See Approving and disbursing a loan.
- While the loan is still Pending or Approved, you can adjust it from All Loans: click the pencil icon in the Actions column to change the Amount, Tenure (months), Start Date, Purpose or Notes. The estimated EMI updates automatically.
- Once approved, disburse the loan to activate it and create the repayment schedule. See Approving and disbursing a loan.
Tips
- The EMI is the loan amount divided evenly across the tenure — there is no separate interest field.
- The loan number is generated automatically when the request is submitted.
Troubleshooting
- The admin All Loans page offers view, edit and disburse only — there is no "add loan" action, so every loan starts from the self-service application route described above.